Privacy Policy

1. Data Controller

2. Personal data we process

Hackalize may process the following types of personal data:

2.1 Identification and account data

• Name
• Email address
• Internal user identifier (UID)

2.2 Configuration and usage data

• Preferences indicated during the onboarding process
• Information about the use of platform functionalities
• Technical events related to the operation of the service

2.3 Analysis data

• Results and metrics derived from analyses performed in Hackalize
• Metadata associated with such analyses

3. Purposes of processing

Personal data is processed for the following purposes:

• Provide and maintain the Hackalize service
• Manage user accounts
• Personalize the insights and recommendations offered
• Improve the functionality, quality and performance of the platform
• Analyze general product usage to detect errors and optimize the experience
• Ensure system security and prevent misuse or fraud

4. Use of data for product improvement and artificial intelligence

The processed data may be used in aggregated and anonymized form to improve Hackalize and its analysis systems.

Currently:

• Data is not used to train third-party artificial intelligence models.
• Any future use related to artificial intelligence will be carried out responsibly and in accordance with applicable data protection regulations.

5. Analytics and measurement

Hackalize uses analytics tools, such as Google Analytics, to measure general platform usage and improve the service.

These tools may collect technical information such as:

• Device type
• Browser
• Operating system
• IP address (processed according to provider policies)

The information is used exclusively for statistical purposes and product improvement, and not for personalized advertising purposes.

6. Legal basis for processing

The processing of your data is based on the following legal bases:

• Contract performance: to provide the requested service when creating an account and using Hackalize.
• User consent: for personalization and analytics options when applicable.
• Legitimate interest: to ensure security, prevent abuse and improve product operation.

7. Data retention

• Personal data is retained while the user maintains their active account.
• When the user requests account deletion, personal data is deleted according to established procedures, except for those that must be retained by legal obligation.

8. Data sharing and third parties

Hackalize does not sell or transfer personal data to third parties for commercial purposes.

Data may be processed by technology providers necessary for the operation of the service, such as:

• Authentication services
• Infrastructure and hosting services
• Analytics services

These providers act as data processors and offer adequate guarantees in accordance with European data protection regulations.

9. International data transfers

Hackalize is available internationally. Some technology providers may operate outside the European Economic Area.

In such cases, the appropriate guarantees required by regulations are applied, such as standard contractual clauses or other legally recognized mechanisms.

10. User rights

The user may exercise the following rights at any time:

• Right of access
• Right to rectification
• Right to erasure
• Right to object
• Right to restriction of processing
• Right to data portability

To exercise these rights, simply send a request to:
help@hackalize.com

11. Data security

Hackalize applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or improper disclosure.

12. Changes to the privacy policy

This Privacy Policy may be updated to reflect changes in the service or applicable regulations. In case of relevant changes, users will be informed appropriately.

13. Contact

If you have any questions about this Privacy Policy or about the processing of your personal data, you can write to us at:

help@hackalize.com